Important information about Travel insurance

In light of the Coronavirus pandemic, as of 31 May 2020 we are ceasing to issue new travel insurance policies to customers in the United Kingdom.

Make a claim

We hope your trip goes smoothly, but if something unexpected happens and you need to make a claim, we're here to help. You'll find all the information you need to know about how to make a travel insurance claim with Cover-More UK right here.

Select the type of claim form(s) you need below and fill them out.

1. Save the claims form(s) as a PDF.
2. Print out, fill out, and sign your form(s).
3. Either scan or photograph your completed form(s) and email them to airnz-claims@covermore.co.uk

Air New Zealand Claim Form (A): Medical And Dental, Additional Expenses, Travel Delay, Amendment Or Cancellation Costs

Air New Zealand Claim Form (B): Rental Car Insurance Excess, Luggage, Travel Documents or Money, Delayed Luggage Allowance

If you have a query about your claim please call or contact us on (calling within UK): 01245 272 372

Contact us

If you have any questions or comments regarding your policy, please call or email us

Phone (calling within UK): 01623 683587
Phone (calling outside UK): 0044 1623 683587
Email: airnz-claims@covermore.co.uk

Cover-More Postal Address:

Cover-More Insurance Services Ltd Parkview
82 Oxford Road
Uxbridge
UB8 1UX

Travel Insurance Product Information Documents

Our Insurance Product Information Documents provide you with a summary of the main coverage and exclusions of our policies.

It's important to note that they are not personalised to your specific individual needs in any way - complete pre- contractual and contractual information on the product is provided in your policy documentation.

Basic Cover
Comprehensive Cover