Contact us

If you have any questions or comments regarding your policy, please call, or email us, as we would love to hear from you.

Customer Service

Phone (calling within UK): 01623 683587

Phone (calling outside UK): 0044 1623 683587


If you have a query about your claim please call or contact us on


Phone (calling within UK): 01245 272 372

Phone (calling outside UK): 0044 1245 272 372


Emergency assistance

Emergency assistance when & where you need it

When you are away from home travelling internationally, we hope you have the trip of a lifetime but should something go wrong, we’re here to help.

Our policy holders have access to our emergency assistance team 365 days of the year.

If you need assistance

Our emergency assistance hotlines are available 24-hours a day. When you call, please be prepared to provide:

  • - a contact number we can call you back on
  • - your policy number

Emergency contact numbers:

Please call:

Tel: +44 (0) 2036 080 251
(if You are anywhere except the USA or Canada)

Tel: +1 844 780 0494
(if You are in the USA or Canada)

Tel: 00 1 819 780 0494
(if You are in Mexico)

Cover-More Postal Address

Cover-More Insurance Services Ltd
82 Oxford Road